Answer: Social media marketing is making your business present in places where prospects and customers usually go to, which nowadays are mostly the social media sites. And in order for these social media fans, followers and friends to know about your business, brand, product or service, the best way is to get your site active in social media sites. With social media marketing, you are able to:
- Create and develop a brand awareness
- Easily monitor competitors and customers
- Bring attention and buzz to your service and product
- Boost customer trust and loyalty
- Easily conduct market research
- Get in touch with your customers in a personalized way
- Market effectively without spending too much